Hospital & Medical Groups
Today’s health care marketplace is highly competitive, with consumers tapping a range of emerging medical resources to receive care and gather health-related information. Meanwhile, caregivers are under increasing pressure to deliver higher quality and improved patient outcomes by engaging patients more effectively in their own care.
For those who manage hospitals and physician groups, these converging pressures demand innovative solutions – for patient engagement, caregiver management, care coordination and cost containment. Our company, CarePartners Plus®, has created a scalable, low cost, solution to address these demands.
CarePartners Plus uses interactive technologies to harness the power of patient involvement and to proactively leverage caregivers’ skills and time for maximum efficiency, as well as avoid errors of omission. The Wellby® system dramatically increases patient involvement in their own health care and gives caregivers easy-to-use tools that focus their clinical conversations on key health topics that lead to better patient compliance with treatment plans. Wellby is particularly effective in delivering quality and cost returns among patients with chronic diseases.
Wellby is designed for organizations that strive for patient experience excellence by using time-tested measures to quantify their results. By providing electronic measurement at the point of care (i.e., anywhere the patient resides while interacting with their health care). Wellby replaces paper reporting – then takes it a step further. The system enables patients to report their needs, problems and preferences related to their health care experience in real-time and triages issues that put patients at risk. Our electronic approach allows for process improvement and variation reduction by providing real-time statistics that describe how well a process is performed and can even notify designated individuals about activities that can be corrected immediately. When accreditation time arrives or when you simply want a real-time window into the effectiveness of the practices you own, manage or employ, Wellby will provide an impartial, transparent assessment.
The Wellby system is seamless: At the doctor's office, it begins with engaging orientation booklets in the waiting room, continues with personal health planners in the exam room, and culminates in a brief, touch-screen-based exit survey that lets patients verify the treatment received and their understanding of their own responsibility for taking steps to better health. In the hospital setting, patients utilize a bedside tablet to respond to provider-generated assessments and self-report their needs, problems and preferences. At home and on the go, patients can stay connected with their healthcare using Wellby's mobile app for daily check- ins on the patient's status and secure clinical messages for personalized, educational material, medications and preventive care reminders, or specific provider-originated messages and requests.
Behind the scenes, administrators, doctors and others have instant access to a broad range of patient-generated data – unbiased, third-party information from which to refine clinical approaches to deliver better outcomes and greater efficiency. Wellby’s simple, elegant platform enables a disciplined, data-driven approach and method for scientifically eliminating deviations outside of established best practice protocols on a per-patient, per-visit basis.
Wellby is based on achieving national healthcare priorities using time-honored guidelines and standards fostered by the Institute of Medicine (IOM), the National Quality Forum (NQF), CMS, JC, CARF, NCQA, URAC, AQA, and other leading consensus organizations, and federal and state quality and integrity agencies and institutions as well as both large and small business and labor associations. It is affordable, scalable and used in a range of settings, such as physicians’ offices, hospitals and ancillary departments as well as nursing homes/SNFs and home health. In addition, Wellby enables hospital based pharmacies to improve STAR ratings, billable Population Medication Therapy and Chronic Care management services.
CarePartners Plus, through its Wellby system, helps to create what administrators, doctors and patients truly want: better care in a sustainable national health care system.